Insurance & Technology


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November 2014 10 T he relationship between business and IT is often a rocky one riddled with tension, misunderstanding, and broken communication. As technology permeates insurance organizations, the traditionally separate groups must collaborate and compromise on decisions that affect business growth. When Todd Albert joined Ohio Mutual Insurance Group (OMIG; Bucyrus, Ohio; $387 million in assets) in 2001, there were multiple systems for policy and claims administration, and a great disconnect between the business and IT sides of the organization. As VP of information systems, it became his responsibility to address these issues to facilitate efficiency and growth. System Overhaul Albert set off to replace the insurer's nonintegrated systems. "We had not invested in technology for many years," he explains. "We were pretty backward in the way that we pro- vided technology solutions to our business units." As part of its three-year hardware and software conversion project, OMIG partnered with CSC and implemented its Point In policy administration system to replace its old IBM VSE platform. The insurer determined that CSC had the resources and power to provide current business software and services, Albert explains, as well as the capability to support OMIG Previous Table of Contents Next Previous Table of Contents Next Elite 8 2014 Todd Albert, Ohio Mutual Insurance Group The Power Of Collaboration Ohio Mutual's Todd Albert believes in a strong relationship between business and IT to develop software and services that benefit the entire business. By Kelly Sheridan @kellysheridan22 Todd Albert VP of information systems, Ohio Mutual Insurance Group IT staff: 38 people Professional history: Has been leading the OMIG IT department for the past decade (joined in 2001). Also held positions with Shelby Insurance Compa- nies, Policy Management Systems Corp., and R.H. Phillips Investments Ltd. Education: North Cen- tral State College and Ashland University Off the Job: Albert has a 17-acre farm where he spends his time relaxing. He hosts about 40 fam- ily members almost every week- end to spend time together on the farm. "Our technical folks can talk at just about any level about business requirements. That is just key."

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